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Order Management with NextChapter OMS

Arrange everything around orders, shipments, statuses, fulfillment, returns, cancellations, payments and refunds. The advanced NextChapter Order Management System distinguishes itself through the ability to control (very) complex omnichannel order processes. And that keeps you ahead of competitors.

    • A better future with
      NextChapter OMS.

    • To increase turnover and exposure, companies are selling through more and more (online) channels. This expansion of channels and systems leads to a loss of overview and efficiency, making it increasingly complex to meet customer expectations in terms of insights, speed and service. Managing inventory and orders is more challenging than ever before. The solution: NextChapter OMS, for today and for tomorrow.


      NextChapter OMS is the best virtual allocation management system out there, connecting sales channels to inventory locations. By means of fine-grained business ruling, stock and orders are linked to a preferred channel where all information is centrally stored for insights, distribution and customer service processes.

    • Your NextChapter OMS
      benefits:

      • Specially developed for multichannel and multivendor e-commerce

      • SaaS for high quality, scalability and automatic development

      • Extensive configuration options making every case feasible

      • Unlimited participation from stock locations (warehouses, stores, partners, etc.)

      • Ship from store for companies with brick-and-mortar stores

      • Realtime insight into order status

      • Headless technology, which can be integrated into any system landscape

      • Automation of processes for cost savings and quality improvement

    • Manage all your
      sales channels.

    • NextChapter OMS arranges everything related to your orders, shipments, returns and cancellations. Also in case of multi-stock locations like stores and dropshipmentpartners. Our OMS contains customer data and sales history. Consider, for example, invoices, packing slips, pick lists, stock exports, status exports, refunds linked to the PSP and logics for partial payments. You can choose if you like to use our advanced OMS or continue to use your own systems. In any case, we provide a flawless connection with the NextChapter platform.

    • Smart
      order allocation.

    • If you have multiple stock locations or branches, you need a smart order allocation in your order management, possibly with cross channel sales. NextChapter OMS helps you to do this. So you can strengthen your relationships with customers, members and suppliers. For example, our platform offers the possibility to allocate orders to stock locations via automatic allocation based on business rules or via order pools, whereby the stock locations can fulfil the (partial) orders. Examples of business rules are geolocation, postal code areas, order/priority, stock-related rules and at random. Plus, your customer service department can monitor and manipulate the entire allocation process.

    • What you can
      achieve:

      • Central control of orders from various sales channels

      • Central insights and overview of order flow and stock

      • A scalable system

      • Save time and reduce costs

      • Automatic processes

      • Drop shipment / long tail

      • Suitable for D2C, B2C, B2B, niche marketplaces, retail, general marketplaces

      • Agility in a continuously changing e-commerce market

    • Next level building blocks

      Choose our strong performance, continuous innovation, smart features and en flawless processes.

        • PIM

        • NextChapter PIM guarantees perfect article data across all your sales channels. PIM processes and enriches data from external sources, such as suppliers. Scalable and practical.

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        • Stock

        • Connect an infinite number of stock locations, such as shops, warehouses and suppliers, to the NextChapter platform realtime. The end of selling “no”.

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        • Prices

        • You can easily control prices across all your sales channels. Whether this is B2B, B2C or via a marketplace. Offers you security and assurance.

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        • Orders

        • Arrange everything around orders, shipments, statuses, fulfillment, returns, cancellations, payments and refunds. You're in control.

        • CMS

        • User-friendliness is in our DNA. With the NextChapter CMS you manage your content across all webshops and channels. A true time saver.

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        • Marketing

        • Merchandising and marketing features with a focus on conversions, higher order values ​​and returning customers. Aim for a higher turnover.

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        • Logistics

        • Our Logistics Information Management knows which parcels need to be sent when and where, directs carriers and can follow the process realtime. Keep a good overview of your process.

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        • Payments

        • Our platform arranges payment methods for your sales channels, refunds and the integration with various underlying payment service providers and loyalty providers. Professional and well organized.

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    • Discover your growth
      with our platform.  

    • Would you like to know more about your growth possibilities with NextChapter eCommerce? Please contact us for a demonstration of our features.