Omnichannel Retail Commerce

eCommerce Platform

NextChapter is the new generation eCommerce platform. Focused on successfully serving your customers. Designed and built on an omnichannel foundation in which the offline & online world come together. Using modern technology, such as personalization through artificial intelligence (AI). And of course, SaaS, with all the advantages of performance, cost savings and very high quality.

All eCommerce features that you can expect nowadays are already present and available in NextChapter. In addition, we always go a step further than others, through our continuous innovations and releasing smart new features. NextChapter integrates seamlessly with your systems such as ERP, POS (cash register) and stock systems.

Artificial Intelligence Personalisation

Personalization is playing a very important role in optimally serving your potential buyers and bringing them further to the purchasing journey. NextChapter is taking the market lead in this. NextChapter provides personalised products and content presentation based on Artificial Intelligence (AI) and real-time selflearning machines.

For each visitor and customer, our selflearning algorithms automatically select and present the most relevant personalised products based on intelligent and contextually variables, which go far beyond click behaviour and interest.

This is the true personal shopping experience for your customers which lead to substantial sales increase and improved customer retention.

Stock Management

Inventory management from an omnichannel prospective is one of the pillars processes of NextChapter. In NextChapter you can define and manage an infinite number of stock locations such as shops, stores, warehouses and suppliers in the eCommerce platform.

Based on flexible business rules, NextChapter allocates sold items to various stock locations, enabling fast and efficient fulfilment. As one of the many benefit, customer service is able to arrange all the logistic processes in a clear and real-time manner.

NextChapter can also show in the online store at which stock locations an item is available. With this way we bridge the gap between the online and offline world and incentive your customers visiting the shops.

Product Information Management

Perfect product data has an important role in the success of eCommerce. The consistent and complete product information often proves to be a big challenge, especially when product data is imported from external systems. The NextChapter PIM is an indispensable module for online stores which want to present the perfect product data.

In the NextChapter PIM we import efficiently product data from multiple sources such as ERP and supplier systems. Via our smart and user-friendly interface you easy define assortment structure and fast enrich and validate product information and data before publishing your products to all the eCommerce channels and external systems and marketplaces.

Online Marketing

After delivery of your omnichannel online store a new phase follows: successful exploitation. That is no sinecure nowadays. NextChapter helps you with the in-house online marketing team which works according to an unique approach. Our team works based on a long-term strategy which we determine together with you. We execute the strategy through the use of various marketing channels which we continuously monitor and improve. Our approach is geared towards success: we do not report hours, but results. Our assignments are defined in targets, KPIs and ROI. In addition, we leverage our assignments by transfering our knowledge to your teams accelerating the growth of your organization.