Performance and Security
Performance and Security
At NextChapter, performance is more than just speed and uptime; it’s the result of deep knowledge, experience, and focus. The average Time To First Byte (TTFB) ranges from 50–100 ms, and the average response time of a request is just 30–50 ms.
If that doesn't mean much to you: it’s blazing fast.
The platform has an uptime of over 99.99%. Even tenants with large volumes (over 1 million SKUs or more than 20,000 orders per month) experience consistently high performance without slowdowns.
Security is a top priority at NextChapter. In today’s digital landscape, it’s absolutely essential.
NextChapter makes no compromises when it comes to security — we apply the highest standards to protect sensitive data, transactions, and infrastructure.
Key security measures include:
Encrypted communication via HTTPS (TLS 1.2+)
Advanced password protection
Automated monitoring and alerts for suspicious activity
Regular penetration testing and security audits
Isolated environments for development, testing, and production
Strict access control policies
Secure data storage compliant with GDPR/AVG
Reliable, PCI-DSS compliant payment processors such as Buckaroo, Mollie, and Adyen
Strict internal protocols for workplace security, audits, and controls
NextChapter continuously invests in maintaining and improving platform security.
NextChapter follows a strict zero-bugs policy: the platform must run error-free, and any new issues are resolved immediately.
Yes. NextChapter complies with all relevant laws and regulations, including:
GDPR (AVG) for data privacy
WCAG guidelines for digital accessibility
Fiscal regulations, such as accurate storage of order and transaction data
Compliance is built into the platform by design.
You can check the live status of the NextChapter multiˣ suite 24/7 via the official NextChapter Status Page.