NextChapter multiˣ suite or CloudSuite
NextChapter and CloudSuite are both Dutch SaaS solutions for organizations that need more than a basic webshop. Both support B2B and B2C, offer extensive e-commerce functionality and integrate with other business systems.
However, their main focus differs. CloudSuite specializes in B2B e-commerce for wholesalers and manufacturers. NextChapter also offers extensive B2B functionality, but is built as an Omnichannel Commerce Suite for organizations looking to bring online and offline commerce together.
A different focus
NextChapter focuses on omnichannel retailers and brands that want to manage online and physical sales from a single commerce solution. It supports B2C and D2C as well as extensive B2B commerce.
CloudSuite primarily focuses on wholesalers and manufacturers, with a strong emphasis on B2B e-commerce. This includes customer-specific pricing and assortments, order lists, user roles, budgets and contracts. ERP integration also plays an important role.
A suite or a combination of different solutions
The way the solutions are structured also differs. NextChapter brings Webshops & CMS, PIM, OMS, Marketplace Gateway and integrations together within the multiˣ suite. Product information, inventory, orders, content and sales channels can therefore be managed from one central foundation. This creates a single source of truth and reduces dependency on separate systems and integrations between key commerce processes.
CloudSuite places greater emphasis on the e-commerce platform, ERP integration and a composable architecture that allows the solution to be extended through APIs and integrations.
Online and physical stores
The differences become clearer when webshops and physical stores need to work together.
CloudSuite offers several omnichannel capabilities, such as in-store ordering kiosks and displaying store inventory online, helping to bring online and offline closer together.
NextChapter is built specifically to connect webshops, physical stores and other sales channels. Store inventory can be made available online, orders can be collected through click & collect or shipped directly from a store using ship from store. This allows physical stores to become part of inventory, order and fulfillment processes.
To make this work effectively, NextChapter offers hundreds of integrations with marketplaces, ERP, POS, WMS, payment and logistics systems.
Which solution is the better fit?
The right choice mainly depends on what your organization needs. If you are primarily looking for a specialized B2B e-commerce solution, CloudSuite is a strong candidate. If you are looking for one commerce solution that brings together B2B, online sales and physical retail, NextChapter is likely to be the better