NextChapter Boost Webinars and Events

Thu May 15th, 13:30 AM - 17:00 AM

Optimize your e-commerce strategy and stay one step ahead of the competition! Success in e-commerce isn’t just about revenue — it’s about making strategic, innovative choices that give your organization a technical edge and significantly reduce costs.

Want to discover the secrets behind effective e-commerce management? Join us at the E-commerce Innovation Summit

Exclusive access for webshop owners and employees. Send an email to marketing@nextchapter-ecommerce.com when you are interested in visiting our event.

April 17th, 10:00 AM - 10:20 AM

In this webinar, Raymond Vonk, Country Manager Benelux at Segmentify, explored the powerful capabilities of advanced Customer Engagement tools. Customers today expect a seamless and personalized experience across all channels, from webshops and physical stores to email, social media, and WhatsApp. Raymond demonstrates how you can connect all touchpoints to increase conversions, ensuring that customers see the right products and messages at the right time and through the right channel.

Thu, February 20th, 10:00 AM - 10:20 AM

In this webinar Rowena van Staveren, discussed the latest evolution in replatforming. Replatforming may feel like a necessary evil, but it also offers you the chance to look at e-commerce solutions with fresh eyes. Consider the new generation of platforms: the e-commerce suite. This includes core systems that you need, such as a PIM, OMS, webshop(s) platform, marketplace integration, and integration tooling. What are the advantages and disadvantages for you? And how does a suite differ from well-known solutions like best-of-breed?

Thu, December 12th 2024, 10:00 AM - 10:20 AM

In this webinar, Bringly CEO & Founder, Rajiv Laigsingh discussed how the shipping process can be transformed from a cost to a growth engine for businesses. He explored the role of logistics in the customer journey and how smart logistics choices can not only save costs, but also increase customer satisfaction, conversion and retention.

Thu, October 17th 2024, 10:00 AM - 10:20 AM

In this webinar, we explored Unified Commerce, the future of retail and e-commerce. In the context of omnichannel payments, this means that payments made through various sales channels (such as physical stores, online stores, and mobile apps) are all managed and processed through the same system. Jan-Jaap van Helden, Sales Engineer at Mollie, guided the viewer through the key trends and showed them how your organization can benefit from them.

Thu, September 5th 2024, 10:00 AM - 10:20 AM

Nowadays, you hear everywhere that you must personalize and do more with data, but what does that actually mean? Where should you start, and how complicated is it? During this NextChapter Boost, Customer Success Manager Miranda Blom from Spotler explained, using a few clear use cases, how you can make customer data and behavior work for you. And how a CDP (Customer Data Platform) can make a difference.

Thu, June 13th 2024, 10:00 AM - 10:20 AM

In this edition of NextChapter Boost, Fabian Berkhof, an independent expert in marketplace and platform development, informs how your organization can best become a marketplace. He shares essential insights for setting up a successful marketplace model. Learn about software selection, IT impact and operational processes in just 20 minutes.

Thu, May 2th 2024, 10:00 AM - 10:20 AM

During this webinar, marketplace expert Niels Floors of ChannelEngine shared the latest developments in marketplaces. Discover proven strategies that every seller must master to be successful in the modern marketplace ecosystem. This webinar provides essential insights and tactics to improve your sales performance on platforms such as Amazon, eBay, Bol, and more. Niels covered the latest trends, show you how to stand out from the crowd, and share concrete tips and success stories.

Thu, Feb 22th 2024, 10:00 AM - 10:20 AM

In this 20 minute NextChapter Boost, Michiel Bestebroer (CEO NextChapter) goes deep into the two most popular replatform options of the moment 🏆: Suite and Best of Breed. Using practical examples and a clear explanation, Michiel explains, what the opportunities, risks, possibilities and challenges are of both replatforming methods. What should you think about in terms of integration, what is a composable ecosystem, what costs are involved and what is the time to market.

Thu, Jan 18th 2024, 10:00 AM - 10:20 AM

In this 20 minute NextChapter Boost, you will discover how you can transform your marketing department from cost center to revenue generator! Discover the true value of all the data you collect through campaigns, the website, social media and apps. Raymond Vonk, Head of Sales at Retail Rocket, reveals how the latest trend "Retail Media" can turn this data into profit. Rewatch the NextChapter Boost and discover the opportunities that Retail Media offers you and your organization and in doing so, increase your ecommerce success!"

Thu, okt 19th 2023, 10:00 AM - 10:20 AM

In this edition, we delved into the following topic: the Evolution of the Checkout Process. Viewers joined Rens Gerritsen, a seasoned expert in payments and e-commerce at Buckaroo. He took them on a journey through the evolution of the checkout process. He started briefly with the pioneers of online shopping and then zoomed in on the most profound contemporary innovations.

Thu, Jul 6th 2023, 10:00 AM - 10:20 AM

In this edition we told viewers about: Brands & manufacturers reach their customers through more and more (new) digital channels. Web shops, marketplaces and social commerce. The number of sales channels is growing and the internal complexity is increasing. There are bottlenecks in order processes, overview and scalability. With a case we provide valuable insights regarding the steps you can take to get your order management under control with an OMS.

Thu, Jun 01 2023, 10:00 AM - 10:20 AM

What we covered in this edition: Many companies get stuck on their systems when they start selling across multiple channels. Do you recognize challenges like: bogged down systems, tying things together and lack of overview? In this case study Jaime Windt (Account Director) showed in 20 minutes how a beautiful Dutch company solved these challenges for their complex mix of B2B, D2C, B2C and Marketplace channels.