NextChapter Suite & POS systems: a powerful combination for omnichannel success

In modern retail, everything revolves around a seamless connection between online and offline. Customers expect the same experience everywhere, whether they’re in the store, ordering online, or picking up their purchase.

With NextChapter, POS systems are seamlessly integrated into the e-commerce platform, giving retailers real-time synchronization of inventory, pricing, orders, and customer data.

The NextChapter multiˣ suite includes more than 300 integrations, including ERP, ESP, payment providers, loyalty platforms, and POS systems. This allows you to easily connect all channels and systems, creating one centralized environment for your omnichannel strategy.

What do POS integrations with NextChapter offer?

By smartly connecting your POS system with NextChapter, you bring all online and offline processes together. This gives you, as a retailer, clear and tangible benefits:

Real-time inventory management
Stock changes in the store are automatically synced to the webshop and vice versa. Customers always see up-to-date availability, and orders are processed in real time.

Ship-from-store and Click & Collect
Online orders are automatically assigned to the right store and can be processed there via the POS or the NextChapter OMS (via a retailer backend). Each store becomes a fulfillment point, with or without a central warehouse. Customers can also reserve online and pick up in-store, creating extra upsell opportunities.

Consistent pricing and promotions
All prices and price changes can be centrally managed and automatically synced to both the webshop and physical stores. This prevents discrepancies and ensures a consistent shopping experience everywhere.

Loyalty across all channels
Because online and offline orders come together in one system, your loyalty platform – for example, TritonX – gains a complete customer view. This makes campaigns more personalized and effective, regardless of the channel.

One central platform
No more separate integrations per store, but one integrated omnichannel environment that’s easy to manage.

Scalable and flexible
Suitable for a handful of stores or hundreds of locations, even with multiple different POS systems.

With these smart integrations, every store becomes a powerful extension of your webshop, enhancing the entire omnichannel customer experience.

Successful case studies

Outdoorspecialist.nl
17 individual outdoor retailers, collectively making up outdoorspecialist.nl, utilize NextChapter with POS integration. Online orders are automatically fulfilled by the local stores, making a central warehouse unnecessary.

Runnersworld
Each of the 13 stores has its own webshop with integrated local stock and POS. Customers always see the current availability at their nearest store, creating a more personal shopping experience.

Sport 2000
Orders are fulfilled from 60 franchise stores, which together form the complete webshop inventory. Customers can choose home delivery or reserve online and pick up in-store, ideal for extra upsell opportunities. (read the full case)

TopShoe
A curated marketplace with 90 affiliated shoe stores and no less than 15 different POS systems. NextChapter connects all these systems into one platform. Orders are automatically assigned to the most suitable store based on business rules. Each retailer works independently through an intuitive vendor console, while the Order Management System (OMS) centrally coordinates all processes. (read the full case)

Supported POS integrations

NextChapter currently supports integrations with:

ACA XPRT

ACA Winstore

Mplus

SRS

Softwear

Vendit

Aspos

Becosoft

Flexible integrations through a powerful API

NextChapter offers an extensive transactional and product API, making it easy and reliable to integrate POS systems. This enables real-time synchronization of inventory, prices, and orders without complex custom development.

Because the API is open, NextChapter can handle the integration, but external partners can also easily connect. This keeps your setup flexible and future-proof, regardless of which POS system you use.

Curious how this works for your organization?

Get in touch for a demo and discover how your POS can be seamlessly connected to NextChapter.

Check out an overview of some of our integrations here: